Here are some of the questions we are asked more often. If you do not find the answer you need here (or it doesn't quite fit your situation), please contact us directly.
How much does a company store cost?
ROBYN’s company stores are custom built to satisfy the needs of our clients… We don’t do “cookie-cutter” sites. The number of products to be managed, the features included in the store and the complexity of the design and navigation of the website all factor into the cost of building this management tool.
What types of items can we manage through our company store?
Virtually any physical branded product: promotional items, logoed apparel, printed materials, sales campaigns, starter kits, stationery, collateral, signage, tradeshow materials and more!
Can we control who sees our product?
Absolutely 100%. You can even hide certain categories from certain users.
Do we have to buy all of the merchandise from you?
No, although we do have very competitive pricing.
What do you guys do exactly?
We are a turnkey company store provider, which means we are: 1) the warehouse 2) the technology/ecommerce provider and 3) the product merchandiser. Simplicity and control.
Do we have to have inventory?
No. Most of our stores keep inventory in our warehouses, but inventory is not a necessity.
Do you do on-demand printing and promotions?
Absolutely. We've have been doing on-demand for 20 years.
Can you process credit cards through your company store?
Yes. We process all credit cards securely through VeriSign/Paypal.
Can you manage points through a corporate store?
Yes. Points are an excellent way to move merchandise through sales contests, customer service points and more.
Where are you located?
Oklahoma City, a perfect central location to get your materials to both coasts as quickly (and cost-effectively) as possible.
Can you make the store match my website?
Yes. We can design your site to reflect your brand and your website as closely as possible.
Do you help market our branded store?
Yes, we can email promotions to store users to introduce new items, to remind them of materials that are available or to let them know about seasonal products.
Do you offer call support for your stores?
Absolutely. 100% private-labeled, too.
What's the best advice you can give me as I set up my store?
Read our Company Store Planning Guide.
What's the easiest way to communicate to other colleagues at my organization that a company store might be a necessary for us?
Review our video and pass it along to your colleagues.
Can I see one of your stores?
Certainly. Email me (Bobby Lehew, Chief Branding Officer at ROBYN) and I will either 1) offer screen shots of our stores or 2) do a quick –fifteen minute- gotomeeting presentation of a live store.
I don't need to talk to anyone yet, is there anywhere else I can get more information?
Yes. Here are a few of our recent client stories with brands that have a company store:
Will you send me a free gift just because I read through your frequently asked questions?
Yes. Just fill out this form!